Turning Prioritized Findings into Closed-Loop Fixes
The Challenge
The Gap Between Detection and Execution
Most security teams can identify misconfigurations, coverage gaps, and high-priority vulnerabilities. The harder part is getting those issues fixed quickly and consistently. Remediation stalls in the gap between detection and execution — teams lose time on manual triage, ownership handoffs, ticket creation, approval steps, and repetitive follow-up.
Critical issues stay open too long, MTTR increases, and the same problems continue to resurface. Discern's Resolve Agent closes that gap — taking prioritized findings and turning them into structured remediation actions with the right operational controls — combining automated execution, ticketing, ownership workflows, and guardrails into a single closed-loop system.
Impact Metrics
Measurable Remediation Impact
Resolve Agent transforms how security teams close the loop on prioritized findings — with speed, accountability, and full traceability.
4x
Faster Time to Fix
Reduce the window between identifying an issue and taking the first meaningful remediation step.
100%
Tracked Findings
Every prioritized finding converted into accountable, auditable remediation work.
0
Manual Handoffs
Eliminate vague ownership gaps with automated routing, notifications, and ticket creation.
Capabilities
What Resolve Agent Does
Resolve Agent is not just alerting or ticket generation. It is designed to help security teams operationalize remediation with control — automating repeatable steps while maintaining appropriate change management.
Security Remediation Actions
Resolve initiates high-value remediation steps tied to configuration assessment, security coverage gaps, and vulnerability prioritization.
Disable a risky user account
Enforce MFA for a user
Remove user from a privileged group
Isolate or scan an endpoint
Deploy a missing security agent
Initiate patch deployment
Block a malicious domain or URL
Quarantine or remove malicious email
Operational Workflow Actions
Resolve ensures issues are tracked, routed, and documented so remediation never stalls in backlog or unclear ownership.
Create a remediation ticket with full context
Update ticket with status or evidence
Update asset risk tags
Notify the asset owner or responsible team
Not every issue should be auto-remediated. Resolve supports both automated execution and human-in-the-loop coordination — based on your defined action policies.
Key Use Cases
How Teams Use Resolve
From automated ticket creation to approved remediation actions, Resolve adapts to your team's operational model and risk tolerance.
Findings → Tickets with Context
When Discern identifies a high-priority issue, Resolve creates a remediation ticket pre-loaded with the finding, affected assets or identities, supporting evidence, severity, and recommended action.
Trigger Approved Actions
For repeatable, high-confidence issues, Resolve initiates approved remediation actions directly through integrated tools — such as enforcing MFA, isolating endpoints, quarantining email, or deploying patches.
Operational Coordination
Resolve creates tickets, assigns work, notifies owners, and maintains remediation status through closure — keeping stakeholders aligned without manual chasing.
Guardrails on Every Action
Teams define which actions are automated, which require approval, and which remain ticket-only — ensuring remediation moves faster without sacrificing oversight or compliance.
Integrations
Integrations by Domain
Resolve connects to your existing security and operational stack. Below are the key integration areas and representative tools.
Identity & Access
Disable accounts, enforce MFA, remove privileged group membership.
Resolve fits within existing security operations workflows rather than replacing them. Implementation follows a structured model connecting prioritized findings to accountable execution.
STEP 01
Prioritized Findings
Identify and rank security issues for action based on risk, exposure, and business context.
STEP 02
Action Policies
Define policies and guardrails for remediation actions — automated, approval-gated, or ticket-only.
STEP 03
Connect Execution
Integrate findings with execution systems across identity, endpoint, email, and ticketing tools.
STEP 04
Execute & Close
Execute tasks, track progress, and close — with full audit trail per action.
Implementation begins with prioritized findings from Discern's configuration assessment, coverage analysis, and vulnerability prioritization. Resolve integrates with identity, endpoint, email, ticketing, and collaboration tools to ensure remediation actions are executed, tracked, and documented through closure.
Outcomes That Matter
Faster Remediation
Reduce the time between identifying an issue and taking the first meaningful remediation step.
Better Execution Throughput
Increase the percentage of prioritized findings that convert into tracked remediation work.
Reduced Manual Effort
Automate ticket creation, status updates, notifications, and repeatable remediation actions.
Stronger Accountability
Every action is tied to a finding, an owner, a system of execution, and a remediation outcome.
Discern Resolve Agent helps customers answer the question that comes after prioritization: how do we fix this quickly and safely? It closes the gap between finding and follow-through by combining remediation actions, ticketing, ownership workflows, and execution guardrails — so prioritized issues move toward resolution instead of sitting in backlog.
